Shipping policy

We ship to the United States, Canada, the United Kingdom and Australia. Shipping is free and tracked on every order.

Orders are dispatched within 10 business days. As soon as your parcel is on its way you will receive a confirmation email with a tracking link.

Delivery time after dispatch depends on your country and your local postal service. Any customs duties or import taxes on international orders are the responsibility of the customer.

If anything is wrong with your order, or it has not turned up, email us at support@ellorvia.com and we will chase it, replace it or refund it.